Welcome to Rentplus Homes, whether you're joining us for the first time or have been with us for a while.
At Rentplus Homes, our mission is to lead the way in housing services. We prioritise your needs, helping you save and prepare to own the home you live in.
We are committed to providing prompt and efficient repair services and actively involving tenants in our operations. Our goal is to ensure a safe, well-maintained, and respectful living environment for everyone. Your satisfaction is central to everything we do.
We're excited to share the results of our latest tenant satisfaction survey. Thanks to your feedback, we know that we are achieving our goals. An impressive 90% of you reported feeling satisfied with our services—well above the industry average of 72%. Additionally, in key areas like repairs, maintenance, safety, communication, fairness, and community involvement, your responses indicate that Rentplus Homes consistently exceeds industry standards.
Thank you for being part of the Rentplus Homes community. Your input helps us serve you better, making your journey towards homeownership as smooth as possible.
Tenant Handbook
As one of our future homeowners, Rentplus Homes wants to make the time you are renting as easy and seamless as possible. All the information you need is in your Tenant Handbook.
Make a Complaint
To make a compalint email [email protected]
Paying Your Rent
If you’re struggling to pay your rent, contact your Connells housing officer: details are in the Tenant Handbook.
Logging repairs
Getting your repairs done quickly is our priority. Report all repairs on the Connells repairs portal to ensure that they are logged properly and monitored.
Rentplus Homes Policies
NEW Tenant Satisfaction Measures (TSM) 2024
Rentplus Homes - Allocations Policy
Rentplus Homes - Anti-social behaviour Policy
Rentplus Homes - Complaint Policy 2025
Rentplus Homes - Data Protection Policy 2025
Rentplus Homes - Equality and Diversity Policy 2024
Rentplus Homes - Income Management Policy